Florian Karsten is an independent type foundry publishing high quality retail and custom typefaces. All typefaces are sold exclusively through this website.
If your question is not answered here, please contact email@example.com.
Section A — Licensing
What is a "Basic License"?
A basic license purchased via this website covers installation on up to 3 workstations within one organisation and allows you to self-host webfont files for a single domain (up to 10k unique visitors/month, no time limitation). If you need more than 3 installations or 10k unique visitors/month, please select the appropriate license option during purchase.
Can I license FK fonts for use in apps or broadcasting? Do you offer a corporate licensing?
Yes, we offer corporate licenses and other licensing options upon request. Please contact us directly at firstname.lastname@example.org.
I already purchased a license, what if I need more installations or my website exceeds the limit over time?
In case you exceed the limit given by your license, please contact us directly at email@example.com and upgrade your license accordingly.
Can I test your typefaces before purchase?
You can download our free trial package. Please be aware that our trial files contain only uppercase and lowercase letters, numerals and limited set of punctuation. You may use these files only for testing visuals and to deliver a presentation to your clients to demonstrate a potential use of the typefaces. Please do not use the trial font files for production. You must not modify, sell or redistribute trial font files.
Section B — Payment
How does your payment system work?
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Please be aware that Paddle collects your information at checkout to process your purchase. You can read more about Paddle platform here.
Do you charge VAT?
As a company registered in the Czech Republic, we are obligated to charge Value Added Tax (VAT) on our sales and services within the European Union (EU). If your billing address is outside of the EU, we donʼt charge VAT. EU customers are charged their local VAT unless they provide a valid VAT ID during the checkout process, in which case they are charged 0% VAT. However, EU customers who were charged 0% VAT from us are required to declare and pay the associated value-added tax (the so-called ‘reverse charge’ procedure) in their country. Czech customers without valid VAT ID may contact us directly via e-mail.
What is your refund and exchange policy?
All sales are final and we do not offer refunds for mistakes made by the buyer or purchaser. Please check your order carefully, exchanges cannot be given.
Section C — Delivery
How do you deliver purchased font files?
After you complete your payment, you will receive two e-mails – an invoice directly from Paddle.com, and your files from firstname.lastname@example.org. Sometimes the second email is lagging behind a few minutes. Also, please make sure you check your spam folder. In case you did not receive the files within 20 minutes, please get back to us and we will re-send the package asap.
Which font files do you provide?
Static desktop fonts are provided in both OTF and TTF file formats, variable desktop fonts only in TTF file format. Both static and variable fonts for the web are provided in WOFF and WOFF2 file formats.